Contact and support

One inbox, read by a person. We answer within 3 business days, usually sooner.

[email protected]

A payment or a refund

Write from the email on your account with the date and amount of the charge. Please write to us before your bank: it is faster, and a bank dispute freezes purchases on the account. See the Refund Policy.

A listing that should not be there

Scam, impersonation, malware, or anything else the Terms rule out. Send the reign number shown on the throne or in the Chronicle. Reports are looked at first.

Your account and your data

A copy of your data, a correction, deleting your account, or replacing your name in the public record. See the Privacy Policy.

Something is broken

Tell us what you did, what you saw, and roughly when. If it touched your credits, say so first.